This Privacy Policy describes how CIRQUE CAP A LLC handles personal information. The developer name associated with this website is Cirque Cap A. The company that operates the site and delivers the services described here is CIRQUE CAP A LLC, a computer integrated systems design firm with its registered office at 136 S Main St Ste 400, Salt Lake City - 84101-3632, United States (US). We rig, time and commission show control systems, rigging telemetry, stage automation, cue lighting networks, venue scheduling platforms and tour logistics systems for performance venues.
We wrote this policy to be read by a busy production manager, a venue owner or a touring company rather than by a lawyer alone. It is long because the law rewards specificity and because we would rather be clear now than surprising later. Wherever this policy uses the term we or us, it refers to CIRQUE CAP A LLC. Wherever it uses the term you, it refers to a visitor to this website, a representative of a client, or a person who contacts us in the course of business.
1. Introduction and Scope
This policy applies to the website published at cirquecapa.buzz and to the personal information we collect through that website, through email and phone contact, through proposals and contracts, and through the delivery and support of our systems design services. It does not apply to a third party website that we link to, and it does not govern the internal records that a client venue keeps about its own staff and contractors.
By visiting this website or contacting us, you acknowledge that you have read this policy. If you do not agree with the practices described here, please do not use the website and instead reach us by post at the address above so we can discuss your concerns directly. We keep this policy current, and the version published on this page is the version that applies to your visit.
The scope of this policy is deliberately broad because our work crosses several environments. A single engagement may involve a website enquiry, a site survey, an engineering drawing set, a network design, an installation, operator training and long term support. Information may be created at any of those stages, and this policy covers all of them.
2. Who We Are
CIRQUE CAP A LLC is a computer integrated systems design company organised in the United States and based in Salt Lake City, Utah. Our registered office is 136 S Main St Ste 400, Salt Lake City - 84101-3632, United States (US). Our team engineers show control systems, rigging telemetry, stage automation, cue lighting networks, venue scheduling platforms and tour logistics systems for performance venues across the United States and beyond.
For the purposes of applicable data protection law, CIRQUE CAP A LLC is the controller of the personal information described in this policy. That means we decide why and how the information is processed, and we are accountable for doing so lawfully. You may reach our privacy contact at any time by email at office@cirquecapa.buzz or by telephone at +17692626225.
We do not operate a consumer marketplace, we do not sell personal information as a revenue line, and we do not profile website visitors for advertising purposes. Our business runs on conversations with venues and productions, and the information we hold reflects those relationships.
3. Information We Collect
We collect several categories of information, and we try to keep each category to what a project genuinely needs. The categories are described below so you can understand what a given interaction may involve.
- Identity information such as a name, job title, employer name and the role a person holds at a venue or production company.
- Contact information such as an email address, a telephone number, a postal address and, where relevant, a preferred method of contact.
- Enquiry content such as the subject and body of a message sent to us, the venue name, the performance dates under consideration and any drawings or documents a person chooses to share.
- Project information such as site survey notes, equipment lists, network diagrams, load studies, schedules and training records created during an engagement.
- Technical information such as the internet protocol address a request arrives from, the browser type, the pages viewed and the time of a visit, collected at a level that supports security and troubleshooting.
- Financial and billing information such as a purchase order number, a billing contact and payment details handled through our accounting providers for contracted work.
We do not ask for sensitive categories of personal information, and we do not want them sent to us through this website. If a project discussion would require information of that kind, we will arrange a secure channel and a written data handling agreement before any such information changes hands.
4. How We Collect Information
We collect information directly from you when you fill in the contact form, when you send us an email, when you telephone the office, when you meet our engineers at a venue, when you sign a proposal or contract and when you correspond with us during an engagement. Direct collection is the main route by which personal information reaches us, and it is the route we prefer because it is transparent.
We collect a limited amount of information automatically when you visit the website. Our web server records a request when a page is loaded, which is a normal part of serving a web page and defending it against abuse. This automatic collection is limited to the technical information described in the previous section and is not used to build a behavioural profile of any individual.
We collect information from third parties in a small number of cases. A venue may introduce us to a contact, a promoter may forward a schedule, or a supplier may share delivery details for a project. Where we receive personal information from a third party, we treat it under the same standards set out in this policy and we ask the referring party to have a lawful basis for sharing it.
5. Why We Use Information
We use personal information to answer enquiries, to prepare proposals, to deliver and commission systems, to train venue crews, to support installations after hand over, to invoice for contracted work, to keep business records and to meet our legal obligations. Each of these purposes is tied to a real part of how CIRQUE CAP A LLC operates, and none of them depend on selling or renting personal information to anyone else.
We also use information to improve our own service. Feedback about a survey, a recurring fault pattern or a training gap may be used in aggregate to refine our design standards and our documentation. When we use information in this way we remove or minimise identifying details wherever the purpose allows it.
Finally, we use information to protect the website and our business. That includes detecting and blocking abusive traffic, investigating a security incident, enforcing the terms that govern this website and establishing or defending legal claims. These uses are narrow, and they are limited to what is reasonably necessary to keep the service safe and honest.
6. Legal Bases for Processing
Where data protection law requires us to identify a legal basis, we rely on one or more of the following. We rely on our legitimate interests to respond to a business enquiry, to run and secure our website and to pursue the ordinary operations of a systems design firm. We rely on the performance of a contract when we deliver services, train crews and invoice for work that a client has engaged us to perform.
We rely on compliance with a legal obligation when we keep accounting records, respond to a lawful request from an authority or retain information to establish or defend a legal claim. We rely on consent where consent is the appropriate basis, such as when a person asks to receive occasional updates and can withdraw that request at any time without consequence to their enquiry or engagement.
Where we process information based on legitimate interests, we have considered the impact on the individual and we keep the processing proportionate to the purpose. You may ask us for more detail about the balancing we have carried out, and we will explain the reasoning in plain language.
9. Service Providers and Vendors
Like most businesses we rely on vendors for hosting, email, accounting and similar functions. These providers process personal information on our behalf and are not permitted to use it for their own independent purposes. We choose vendors with reasonable security practices and we keep the engagement to what the service genuinely requires.
A hosting provider may hold website logs. An email provider may hold the messages you send to office@cirquecapa.buzz. An accounting provider may hold billing records for a contracted project. In each case the vendor acts on our instructions, and we remain responsible to you for how the information is treated.
We review our vendor relationships from time to time. If a provider no longer meets our standards, we move the service or we stop using it, and we take reasonable steps to ensure that information is returned or deleted as the arrangement ends.
10. Business Transfers
If CIRQUE CAP A LLC is ever involved in a merger, an acquisition, a reorganisation or a sale of assets, personal information may be transferred as part of that transaction. We would handle any such transfer with care, and the recipient would remain bound by this policy until an updated policy is published or a new one is agreed with you.
We would take reasonable steps to notify affected individuals of a transfer that materially changes how their information is handled, and we would preserve any choices a person had previously expressed about further contact. A transfer would never be used as an excuse to loosen the standards described in this policy.
11. Data Retention
We keep personal information only for as long as we need it for the purpose it was collected. An enquiry that does not become a project is generally removed within a reasonable period after the conversation ends. Information connected to a contracted project is kept for the life of that relationship and for a period afterwards so that we can support the installation, honour a warranty and meet accounting and legal obligations.
Retention is not indefinite by default. We review what we hold, and we delete or anonymise information that no longer serves a purpose. Where a legal obligation requires us to keep a record for a set period, we keep it for that period and then dispose of it securely. Where a person asks us to delete information and no legal obligation prevents it, we carry out the request.
Some information is retained in backups for a limited time after deletion from live systems. Backups are protected, are not used for any active purpose and are purged on their normal schedule. We do not keep a permanent archive of website enquiries.
12. How We Protect Information
We use administrative, technical and physical safeguards to protect personal information. Access is limited to staff and contractors who need it to do their work. Systems are protected with strong authentication, and records are handled under internal practices that reflect the value and the sensitivity of the information involved.
We cannot promise that any method of transmission or storage is perfectly secure, and no business can honestly make that promise. What we can promise is that we take the risk seriously, that we train our people, that we review our practices and that we act quickly if something goes wrong. If a security incident ever affects your information and the law requires notification, we will tell you promptly and describe what happened and what we are doing about it.
You also have a part to play. Please send only the information a project needs, use a secure channel for anything unusual, and tell us at once if you believe an account or a message connected to us has been compromised.
13. International Data Transfers
CIRQUE CAP A LLC is based in the United States, and the information we hold is generally processed in the United States. If you contact us from another country, your information will be transferred to the United States, where privacy law may differ from the law of the place you are writing from.
Where we transfer information across a border in a way that the law treats as restricted, we use recognised safeguards such as standard contractual terms or an equivalent mechanism, and we keep the transfer to what the purpose requires. If you would like more detail about the safeguards that apply to a particular transfer, you may ask us and we will explain them.
14. Your Privacy Rights
Depending on where you live, you may have the right to request access to the personal information we hold about you, to ask us to correct information that is wrong, to ask us to delete information that we no longer need, to ask us to restrict how we use it, to object to certain uses and to ask for a portable copy of information you provided to us.
You may also withdraw consent where consent was the basis for a use, and you may object to a use that relies on our legitimate interests. Withdrawing consent does not affect the lawfulness of anything done before the withdrawal, and it will not prevent us from meeting a separate legal obligation.
To exercise a right, contact us at office@cirquecapa.buzz or call +17692626225. We may ask you to confirm your identity so that we do not release information to the wrong person. We will respond within the period the applicable law requires, and if we cannot fully honour a request we will explain why and tell you what options remain.
15. Accessibility and Fair Access
We want this website and our privacy practices to be usable by everyone. When a member of your team needs information in a different format, or needs this policy explained over the telephone, we will provide that without making a fuss about it. Accessibility is part of fair access, and fair access is part of treating people with respect.
If you encounter a barrier on this website, please tell us what you experienced and what device or assistive technology you used. That kind of specific report is the fastest way for us to fix a real problem, and we welcome it.
16. Privacy for Children
This website is intended for professional and business audiences. We do not knowingly collect personal information from children, and our services are not directed to children. If you believe that a child has sent personal information to us, contact us and we will delete it promptly.
Because our work concerns performance venues, a venue may occasionally compile information about young performers under its own policies and legal duties. That is a matter between the venue and the families it serves. Except where we are expressly engaged and legally permitted to do so under a written agreement, we do not collect or process information about children.
17. Email and Marketing Choices
We use email primarily to conduct business: to answer an enquiry, to send a proposal, to coordinate a survey or to support an installation. We do not send bulk marketing to people who never asked to hear from us. If we ever send an update about our services, we do so only where we have a lawful basis and we make it easy to opt out.
Every marketing message includes a way to stop receiving further messages. When you opt out, we record your choice and we keep it, so that we do not inadvertently contact you again. Opting out of marketing does not remove the need for transactional messages that are part of a project you have engaged us to deliver.
18. Third Party Links and Content
This website may link to third party sites, such as a standards body, a supplier or a professional association. Those sites are governed by their own privacy policies, and we do not control what they do. When you follow a link away from our site, we encourage you to read the privacy notice of the destination.
We are careful about the links we publish, but a link is not an endorsement of everything a third party does. If you have a concern about a resource we link to, tell us, and we will review whether the link still belongs on our pages.
19. Do Not Track and Global Signals
Some browsers offer a do not track or a global privacy signal. Because this website does not track visitors across other services for advertising, there is little for such a signal to switch off. We respect the spirit of these signals, and we do not use them as a reason to collect more information.
If our practices around tracking ever change, we will describe the change in this policy and honour the choices the law requires us to honour. In the meantime, our position is simple: this site exists to explain our work and to let you reach us, not to follow you around the internet.
20. California Privacy Disclosures
If you are a California resident, you have rights under California law, including the right to know what categories of personal information we collect and how we use them, the right to request deletion, the right to request correction and the right to opt out of any sale or sharing of personal information. We do not sell personal information and we do not share it for cross context behavioural advertising.
You may exercise these rights yourself or through an authorised agent. We will not discriminate against you for exercising a privacy right, and exercising a right will not reduce the quality of any service a venue has engaged us to deliver. To make a request, contact us using the details in the final section of this policy.
The categories of information we collect, and the purposes for which we collect them, are described earlier in this policy. We retain each category only for as long as it serves the purpose described, or for as long as the law requires.
21. Changes to This Policy
We review this policy from time to time and we update it when our practices, our services or the law change. When we make a material change, we will publish the revised version on this page and update the effective description so that readers can see that it is current.
Your continued use of the website after an update means that you accept the revised policy. If a change is significant and the law requires a stronger form of notice, we will provide that notice through a suitable channel. We keep older versions available for a reasonable period where that is useful to a client or a regulator.
22. How to Contact Us
If you have a question about this policy, a request about your personal information or a concern about how we have handled your data, we want to hear from you. Contact CIRQUE CAP A LLC by email at office@cirquecapa.buzz or by telephone at +17692626225. Our registered office is 136 S Main St Ste 400, Salt Lake City - 84101-3632, United States (US).
We will acknowledge a privacy request promptly and we will work with you to resolve the matter. If you are not satisfied with our response, you may have the right to complain to the data protection authority that applies to you, and we will cooperate fully with any such process.
Thank you for taking the time to read this policy. It exists so that the people who work with CIRQUE CAP A LLC know exactly how their information is treated, and so that the trust behind a systems engagement is built on clear ground.